If you are new to The Communication Gym, we would like to explain our "Gym" concept to you to help better understand our company's products and services. Our business is founded on the concept of 'delivering confidence through competence' and the best way we know to gain confidence is through practice. Improving your communication skills takes time and a concentrated effort; we call these "Workouts". Fortunately, our gym members are able to try new methods, styles and techniques in a safe and risk-free environment where feedback can be provided versus experimenting with their communication when it matters most.
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| Mastermind Group - Small Business Owners | Open Gym - Managers & Team Leaders | Open Gym - Fundamental Skills | Open Gym - Sales Pro | Open Gym - Small Business Owners | View All
July 28, 2012 3:00 pm - 8:00 pm
Location: Lower Allen Park - Fernlawn Pavilion Address: 4075 Lisburn Rd, Mechanicsburg, PA 
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Join us for our annual summer picnic! All members, family and friends are welcome for food fun and games. We will provide food, drinks and games for all ages. The park has a creek, a walking path, and lots of room for games of all kinds. You can also bring your fishing poles if you want and fish in the Yellow Breaches.
Feel free to bring a covered dish or compete in our desert contest.
Mastermind Group - Small Business Owners
June 5, 2012 6:30 pm - 8:00 pm
Location: TCG Training Room
Address: 51 Central Boulevard, Camp Hill, PA
Who Should Attend: Business Owners and Team Leaders
Course Description: Working in pairs Authentic
Communication™ takes us through a series
of structured improvisational exercises first developed for professional
actors. It takes us experientially through
all aspects of communication. It is important to understand that this
is not “role playing” but rather
a laser like exploration of how we actually engage in active, authentic
communication. We begin by exploring person-to-person communication in a safe,
fun and accepting environment. As we
become skillful there we apply it in the various contexts of life and work … maintaining
authentic communication while accomplishing tasks, fulfilling intentions and
goals and finally maintaining authenticity while functioning within our defined
working structure and relationships.
Open Gym - Managers & Team Leaders
May 25, 2012 11:30 am - 12:30 pm
Location: Triscari Group Address: 51 Central Blvd, Camp Hill, PA
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This workout gives managers the opportunity to use a basic framework for a coaching conversation and practice the application of it in their important conversations. The result is the ability to gain more trust and frame a conversation in a supportive way that leads to mutual discovery and plans of action that are generated by the employee, not the manager. The measurable competency of this workout is the ability to demonstrate the freamework of a coaching conversation in a short exchange.
May 29, 2012 7:30 am - 9:00 am
Location: TCG Training Room Address: 51 Central Boulevard, Camp Hill, PA
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Who should attend: Managers, Professionals, and Technicians seeking to provide
positive leadership when things get heated
Course Description: When circumstances get heated people look to leaders to facilitate a positive
outcome. This program will teach participants how to manage their own
emotions and maintain focus during challenging conversations. They will
understand how different people respond to conflict and how to take simple
actions to focus the conversation on positive outcomes.
Delivery:
In-Person – Highly Interactive
Learning Objectives: At the end of this session
participants will be able to…
- Understand conflict styles and their responses
- Know how to build emotional bank accounts for long term effectiveness
- Know how to engage in “Courageous Conversations”
- Stay focused on dialog and move towards positive outcomes
- Understand how to keep conversations focused on mutual objectives
May 29, 2012 11:30 am - 1:00 pm
Location: TCG Training Room Address: 51 Central Blvd, Camp Hill, PA
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Who should attend: Managers, Professionals, and Technicians looking
to get better negotiated outcomes
Course Description: Negotiation is a highly complex and subtle field of study. This program gives participants key skills to
that facilitate positive outcomes.
Whether the negotiation is collaborative and “win-win” or a more
distributive approach, these skills will help you succeed by doing the right ground
work and making the right distinctions early in the process.
Delivery:
In-Person – Highly Interactive
Learning Objectives: At the end of this session
participants will be able to…
- Distinguish
between integrative and distributive negotiations and prepare appropriately
- Recognize
and communicate the positions and interests of all stakeholders in the negotiation
- Develop a
powerful BATNA and create leverage for the negotiation
- Establish the
ground rules for effective negotiations
May 29, 2012 3:30 pm - 5:00 pm
Location: TCG Training Room Address: 51 Central Blvd, Camp Hill, PA
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Who Should take this course: Managers and Team Leaders looking to develop their staff relationships and team's production
Course Description: This session will teach managers how to inspire
their team members to take initiative and get results through coaching. Starting with a basic foundation of the coaching
conversation, participants will build a powerful framework for engaging people
in ways that teach and engage creativity and problem solving skills. Interactive practice will give each
participant the opportunity to experience coaching conversations and to learn
how this powerful communication approach truly does inspire results.
Delivery:
In-Person – Highly Interactive
Learning Objectives: At the end of this session participants have the ability to...
Recognize the diference between coaching and managing
Create a framework for an effective coaching relationship
Craft corrective coaching statements
Craft supportive coaching statements
Recognize coachable moments
6. Turn a problem solving challenge into a coaching
opportunity
7.
June 5, 2012 4:00 pm - 5:00 pm
Location: TCG Training Room Address: 51 Central Blvd, Camp Hill, PA
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Who Should take this course: Managers and Team Leaders looking to develop their staff relationships and team's production
Course Description: This session will teach managers how to inspire
their team members to take initiative and get results through coaching. Starting with a basic foundation of the coaching
conversation, participants will build a powerful framework for engaging people
in ways that teach and engage creativity and problem solving skills. Interactive practice will give each
participant the opportunity to experience coaching conversations and to learn
how this powerful communication approach truly does inspire results.
Delivery:
In-Person – Highly Interactive
Learning Objectives: At the end of this session participants have the ability to...
Recognize the diference between coaching and managing
Create a framework for an effective coaching relationship
Craft corrective coaching statements
Craft supportive coaching statements
Recognize coachable moments
6. Turn a problem solving challenge into a coaching
opportunity
7.
Open Gym - Fundamental Skills
May 21, 2012 7:30 am - 9:00 am
Location: TCG Training Room Address: 51 Central Boulevard, Camp Hill, PA
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Who Should Attend: Anyone looking to be improve their focus,
influence, and results on a daily basis
Course Description: This
program goes to the core of intra-personal communication. The way we communicate with ourselves is the
most important and frequently to most overlooked piece of the communication puzzle. This module gives participants fundamental
tools to increase energy, focus and effectiveness by adopting specific
techniques and strategies to increase confidence, clarity, and integrity with
themselves first.
Delivery: In-Person – Highly Interactive
Learning Objectives: At the end of this session
participants will be able to…
- Clearly
state your own MVP (mission-vision-plan)
- Understand
the emotional triad and how to use to affect a positive state of mind
- Ask powerful
questions that focus attention on potential and outcomes
- Clearly communicate
a well formed outcome and create actions and disciplines to support it
May 21, 2012 11:30 am - 12:45 pm
Location: TCG Training Room Address: 51 Central Blvd, Camp Hill, PA
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When: Mondays in April at 11:30AM - 12:45PM
Who should attend: Anyone looking to improve their ability to connect and understand others
Course Description:
Building and maintaining relationship is
one of the most important skills for any individual or team. This program helps individuals and teams to
take responsibility for building rapport on a consistent basis. Participants will then learn and practice the
key skills required to instantly establish and consistently build rapport and
relationship with coworkers and customers alike.
Delivery:
In-Person – Highly Interactive
Learning Objectives: At the end of this session
participants will be able to...
- Instantly recognize four different communication
styles in conversation
- Understand the priorities, strengths, and weaknesses
of each style
- Understand their own natural communication style
- Adapt basic communications to each of four
communication styles
- Know how to utilize key words that resonate with
each of the styles
May 21, 2012 3:30 pm - 5:00 pm
Location: TCG Training Room Address: 51 Central Boulevard, Camp Hill, PA
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Who should take this
Course: Professionals and/or
technicians looking to decrease communication errors with
customers and peers
Course Description:
Fundamental practices are the key to
getting the most out of every conversation.
This module will give you the focus and skills needed to improve every
conversation you engage in with both internal and external customers. You
will learn how to engage all parties more effectively, become a better
listener, ask better questions, and make fewer communication mistakes.
Delivery:
In-Person – Highly Interactive
Learning Objectives: At the end of this session
participants will be able to…
- Establish clear
direction for each conversation
- Gain agreement
from all parties
- Demonstrate active
listening skills
- Lead
conversations towards specific outcomes
- Confirm
agreements and ensure effective communication has taken place
May 22, 2012 5:00 pm - 6:00 pm
Location: TCG Training Room
Address: 51 Central Boulevard, Camp Hill, PA
Who Should Attend: This fundamental program is for anyone looking to get more of the important things done in life.
Course Description: This program walks you through the proactive process of goal setting, prioritizing, scheduling, communicating, and executing your plan. You will have the opportunity work with the skills that you learn and apply them immediately.
Skills Developed:
- Setting clear actions and outcomes for yourself
- Commiting yourself to acting on your priorities
- Communicating your agenda to the right people, the right way, at the right time
- Daily communication disciplines that enhance execution
May 28, 2012 5:00 pm - 6:30 pm
Location: TCG Training Room
Address: 51 Central Boulevard, Camp Hill, PA
Who Should Attend: New TCG members and guests
Session Description: Mix and mingle, Grow your Network, Build your Business
June 5, 2012 11:30 am - 1:00 pm
Location: TCG Training Room Address: 51 Central Blvd, Camp Hill, PA
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Who should attend: Anyone looking to improve their ability to connect and understand others
Session Description:
Building and maintaining relationship is
one of the most important skills for any individual or team. This program helps individuals and teams to
take responsibility for building rapport on a consistent basis. Participants will then learn and practice the
key skills required to instantly establish and consistently build rapport and
relationship with coworkers and customers alike.
Delivery:
In-Person – Highly Interactive
Learning Objectives: At the end of this session
participants will be able to...
- Instantly recognize four different communication
styles in conversation
- Understand the priorities, strengths, and weaknesses
of each style
- Understand their own natural communication style
- Adapt basic communications to each of four
communication styles
- Know how to utilize key words that resonate with
each of the styles
June 5, 2012 2:00 pm - 3:30 pm
Location: TCG Training Room
Address: 51 Central Boulevard, Camp Hill, PA
Who Should Attend: Anyone looking to have greater positive influence in situations when things get difficult.
Session Description: This program will help you to understand different responses to conflict and how to respond more effectively. You will learn simple techniques and skills to recognize conflict early, keep dialog open and fair, and find resolution going forward.
Skills Developed:
- Recognized conflict styles and their preferred response
- Adapt your style BEFORE things get out of hand
- Steer the conversation towards mutual objectives
June 5, 2012 6:30 pm - 8:00 pm
Location: TCG Training Room
Address: 51 Central Boulevard, Camp Hill, PA
Who Should Attend: Business Owners and Team Leaders
Course Description: Working in pairs Authentic
Communication™ takes us through a series
of structured improvisational exercises first developed for professional
actors. It takes us experientially through
all aspects of communication. It is important to understand that this
is not “role playing” but rather
a laser like exploration of how we actually engage in active, authentic
communication. We begin by exploring person-to-person communication in a safe,
fun and accepting environment. As we
become skillful there we apply it in the various contexts of life and work … maintaining
authentic communication while accomplishing tasks, fulfilling intentions and
goals and finally maintaining authenticity while functioning within our defined
working structure and relationships.
June 11, 2012 5:00 pm - 6:00 pm
Location: TCG Training Room Address: 51 Central Boulevard, Camp Hill, PA
View Map
Who should take this
Course: Professionals and/or
technicians looking to decrease communication errors with
customers and peers
Session Description:
Fundamental practices are the key to
getting the most out of every conversation.
This module will give you the focus and skills needed to improve every
conversation you engage in with both internal and external customers. You
will learn how to engage all parties more effectively, become a better
listener, ask better questions, and make fewer communication mistakes.
Delivery:
In-Person – Highly Interactive
Learning Objectives: At the end of this session
participants will be able to…
- Establish clear
direction for each conversation
- Gain agreement
from all parties
- Demonstrate active
listening skills
- Lead
conversations towards specific outcomes
- Confirm
agreements and ensure effective communication has taken place
June 20, 2012 11:30 am - 1:00 pm
Location: TCG Training Room
Address: 51 Central Boulevard, Camp Hill, PA
Who Should Attend: Business Owners and Sales Pros
Session Overview: Grow your network and build your skills at the same time. This high paced session starts by teaching participants how to build a great 30 second commercial that will get attention and get results. You will have a chance to practice your delivery and get feedback. Then the fun begins! Practice and improve your commercial while you grow your professional network.
Skills Developed:
- Creating a great commercial
- Delivering a great commercial
- Building your network
Open Gym - Sales Pro
June 5, 2012 8:00 am - 9:00 am
Location: TCG Training Room
Address: 51 Central Boulevard, Camp Hill, PA
Who should attend: Sales professionals at any level
Session Description: Improve your pitch, improve your results. This open session is for any sales rep who would like to practice their presentation pitch with a professional coach. The session includes video recording, peer feedback and review, peer practice sessions and tips and strateges for improving your pitch. AV available for you to use your powerpoint program.
Skills Developed:
- This session will focus you on specific tips to improve YOUR presentation
June 8, 2012 11:30 am - 12:30 pm
Location: TCG Training Room Address: 51 Central Boulevard, Camp Hill, PA
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Who Should Attend: New and experienced Sales Pros looking to improve their ability to identify and secure business with more Ideal Clients
Session Description: In this workout we will clarify the top attributes that make a client a perfect match for you and your organization. We will then spend time practicing the skill of qualifying prospects and developing referrals through effective questioning. To prepare for this workout, bring a list of your firm's best customers and the pertinent information about them.
Skills Developed:
- The ability to articulate the top 3 attributes of your Ideal Client
- The ability articulate 3 specific questions to identify an Ideal Client
June 20, 2012 11:30 am - 1:00 pm
Location: TCG Training Room
Address: 51 Central Boulevard, Camp Hill, PA
Who Should Attend: Business Owners and Sales Pros
Session Overview: Grow your network and build your skills at the same time. This high paced session starts by teaching participants how to build a great 30 second commercial that will get attention and get results. You will have a chance to practice your delivery and get feedback. Then the fun begins! Practice and improve your commercial while you grow your professional network.
Skills Developed:
- Creating a great commercial
- Delivering a great commercial
- Building your network
Open Gym - Small Business Owners
June 20, 2012 11:30 am - 1:00 pm
Location: TCG Training Room
Address: 51 Central Boulevard, Camp Hill, PA
Who Should Attend: Business Owners and Sales Pros
Session Overview: Grow your network and build your skills at the same time. This high paced session starts by teaching participants how to build a great 30 second commercial that will get attention and get results. You will have a chance to practice your delivery and get feedback. Then the fun begins! Practice and improve your commercial while you grow your professional network.
Skills Developed:
- Creating a great commercial
- Delivering a great commercial
- Building your network
"I haven't seen anything like it in 25 years in the banking and training industry"
Pat Noel
Director of Training
Commerce Bank
Chapter President
American Society for Training and Development (ASTD)
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